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MAJOR ACCOMPLISHMENTS
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Multispecialty medical transcriptionist including specialties of orthopedics, radiology, drug treatment, psychiatry and urology; as well as acute care hospital experience . Researched, evaluated and set up new dictation equipment and transcription software for in house and remote access, for multiple orthopedic surgeons office and 3 satellite industrial clinics. Joint Commission committee coordinator and auditor. Medical transcription department manager for independent medical examiner's office. Real time transcription of multidisciplinary treatment conferences for state psychiatric hospital.

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EXPERIENCE
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7/2005 - 9/2007
Sento Technologies - (307) 789-9288 Evanston, WY

technical support
01/2007 to 09/2007 - technical support for McAfee security software customers; providing troubleshooting for security breaches and computer problems causing security issues; providing solutions and reassuring customers that software programs will provide safe internet usage.
Customer Service
07/2005 to 01/2007 - customer service for Overstock.com customers; researching into a multitude of customer issues.

7/1997 - 2/2002
Mountain Regional Services - (307) 789-3701 Evanston, WY

D.O.N. executive assistant
Created software and monthly update of computerized medication/treatment sign off sheets; overseeing current Rx for 60+ duodiagnostic client, independent and supervised living facility, transcribing (general medicine, psychiatric and social work) & maintaining client medical records, and overseeing biweekly in-house psychiatric clinics in coordination with psychology department.

2/1992 - 7/1997
State of Wyoming State Hospital - (307) 789-3464 Evanston, WY

Executive Assistant
Scheduling and setting up treatment plan conferences with onsite real time transcribing of treatment plans, court letters, updating activity schedules and unit coordination for the admission and long term psychiatric ward. Transcription of in house dictation for psychology and psychiatric departments.

7/1987 - 8/1991
Anaheim Orthopedic Surgery - (714) 776-7920 Anaheim, CA

Medical transcription department supervisor
coordinating legal/medical evaluations; requesting medical records from other medical facilities, doing record reviews, historian for initial medical evaluations, reviewing and completing medical reports to hearings and court; medical legal documents between insurance companies and attorneys; supervising 4 other transcriptionists - both in house and remote locations; training transcriptionists; training other transcriptions to be historians, overall responsibility of transcriptionists and responsible for upkeep of transcription department and equipment; including research and purchasing new transcription software and dictation equipment, and computer system for office of independent state medical examiner, 3 orthopedic surgeons and 3 satellite industrial medicine facilities.

1/1985 - 7/1987
Self-employed Anaheim, CA

medical transcriptionist
subcontracting for numerous medical facilities including various hospitals, drug rehabilitation centers; 3 emergency rooms including Orthopaedic Hospital of L.A.

6/1983 - 12/1985
Community Memorial Hospital (406) 482-2120 Sidney, MT

Medical transcriptionist and temporary department head
Hired on as transcriptionist but ART retired about 4 months after starting job and spent the next 8 months as temporary department head under supervision of ART in distant hospital; attending medical staff meetings, ICD coding, assuring medical staff kept up report dictation and signing off of records; training of two transcriptionists and supervised acquisition of new dictation/transcription equipment. Supervision of 6 woman transcription pool.

7/1976 - 12/1979
Riverton Memorial Hospital (307) 856-4161 Riverton, WY

med. transcriptionist and JCAH auditor
medical transcriptionist for 4 years with last 2 years; 03/1978 to 07/1980, as secretary and medical record auditor for Joint Commission auditing committee; training by general surgeon who had headed the audit committee for the Navy Hospital which he had just left; set up criteria for chosen diagnoses, did audits and reported back to the physician committee where reprimands were indictated, recommendations given compliance resolutions, and all audits were made available for Joint Commission with hospital being accredited both years and Joint Commission team commended the hospital on its auditing thoroughness and high marks. Microfilming of antiquated records.

3/1974 - 4/1976
Riverton Memorial Hospital Riverton, WY

lab secretary
collecting test medias, typing lab results, set up PKU testing, coordinated transportation of testing materials with outlying labs as needed; trained for and coordinated blood bank quality control and exchange of blood bank products with record auditing of all blood bank activities to state blood bank lab. Responsible for coordinating outpatient studies with physician, lab and patient.

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EDUCATION
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prerequisites for ART degree
n/a GPA: 3.4 - Cypress Junior College and adult education classes, Cypress , CA
Medical legal course studying legal ramifications on medical field, medical terminology course, computer programing course and 3 terms of Spanish, speed reading classes and class on what studies and patient symptoms and signs would be indicated according to medical diagnosis.

nursing prerequisites
n/a GPA: 3.8 - Life Long Learning Center, Evanston, WY
have taken several prerequisites towards nursing degree

general college courses
n/a GPA: 3.4 - Central Wyoming College, Riverton, WY
several general college courses including English, business math refresher course, spanish refresher course

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SKILLS
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last typing test - 108 words/minute; transcription equipment; computer knowledge of internet, emails and ability to send attachments, have transcribed for many specialized medical departments including radiology, drug rehab, orthopedic specialists, lab studies, psychiatric, maternity, neurology, eye specialists, etc.

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INTERESTS
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cabinet building and wood working projects; remodeling home with taking pride in remodeling projects having a professional results; spending time with grandsons and visiting with them - learning what is important to them and their interests, walks in the mountains, camping and tremendously enjoy reading the Economist from cover to cover and books on history.

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KEYWORD SUMMARY
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Organized, self-motivated, above average typing skills and speed, medical transcriptionist with life-long interest in various specialties of the medical field with ever present interest in expanding my knowledge and of new challenges made available to me. Enjoy being able to pass my knowledge and previous experiences on to others in the aspect of training and teaching others. Computer skills are above average. Always ready for a new challenge. Previous employer reported that I handle complex tasks with efficiency, demonstrating strong problem-solving abilities, assimilate verbal information rapidly when compared to the general population, focus on timely results, prefer direct and to the point communication , demonstrate cooperative and friendly interpersonal relationships, positive attitude regarding changes in policies, enthusiastic about risk, change and unexpected challenges and is comfortable working as part of a team

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