Stephanie M. Robinson
1509 Rainer Road
Brookhaven, PA 19015
To perform a range of administrative, secretarial and clerical functions within a medical setting, resulting in an efficiently operating department.
University of Pennsylvania Hospital, Phila. PA January 2005- Present
Transcribe dictation relating to patient information, medical history, and physical examinations. Schedule new patient appointments using IDX scheduling. Answer telephone for physician. Schedule surgery and Pre-Admission Testing for patients. Maintain calendar for physician. Obtained authorizations for patient’s surgeries. Maintain surgery log. Order supplies for department.
RMH Physician Services, Media, PA October 2001- May 2003
Typed medical reports for Director of Physician Services. Scheduled meetings, assisted with billing for physicians. Ordered all supplies for department. Set up in-services for employees in the department. Typed monthly reports for physicians. Typed emergency room reports to get insurance information for physicians. Answered telephone for entire Physician Service Department. Maintained Policy & Procedure Manual. Credentialing and re-credentialing for physicians.
Surgical Care Associates, Springfield, PA September 2000- February 2001
Heavy contact with the public. Scheduled appointments for a four-physician general surgeon practice. Performed a variety of clerical duties, such as photocopying, distribution of mail, charting of medical records. Heavy telephone contact.
Mercy Fitzgerald Hospital, Darby, PA August 1992- August 2000
Transcribed dictation relating to patient information, medical histories, physical examinations, discharges and other special notes involving a wide variety of medical terminology. Typed medical reports from rough draft, copy or tape. Typed and proofed correspondence, memoranda, proposals, technical papers, manuscripts, and related materials for supervisor or department staff as requested. Obtained authorizations and pre-authorizations for patient care services. Scheduled appointments and monthly meetings with ancillary departments or other care providers as needed. Maintained calendar for supervisor. Investigated, verified and processed insurance forms and maintained logs through companies. Organized and coordinated physician billing functions, including data collection, billing verification, and problem solving. Created and maintained charts, graphs, spreadsheets, and databases on a personal computer. Answered telephone, routed callers, took messages and provided routine information to patients and/or staff. Provided assistance in day-to-day administration of department in accordance with hospital policy and procedures. Oversaw equipment and office supply inventories and initiated and/or approved service request and supply orders.
Community Action Agency of Delaware County, Media, PA June 1988- October 1991
Typed letters, memoranda, proposals. Assisted in accounting, attended meetings and prepared minutes, heavy public contact.
The Chubb Institute February 2001- July 2001
Springfield, PA Diploma Technical Support
National Education Center November 1991- June 1992
Philadelphia, PA Certificate Medical Office Mgmt.
University of Pennsylvania Hospital March 2005
Philadelphia, PA Certificate IDX Scheduling
SUMMARY OF SKILLS
Answer Telephone Read handwritten text Transcribe dictated documents
Balance Figures Gather and input data Use computerized spreadsheets
Compose Letters Communicate effectively Use computerized packages
Compute Totals with others to prepare graphics
Coordinate meetings Establish and maintain Verify calculations
Draft documents filing systems Compose memorandums
Edit documents Research information Arrange Travel
Edit statistical reports Schedule appointments
Hardware: Software: Other Skills:
Personal Computer Office 2000 Typewriter Speed: 75 WPM
Word Processor MS Word 2000 Oversee department in
Dictation Equipment MS Excel 2000 Supervisor’s absence
Typewriter MS PowerPoint 2000 Installation and Configuration
Adding Machine MS Outlook 2000 Novell Networking Essentials
Calculator MS Access 2000 Windows NT Workstation 4.0
Fax Machine MS Internet Explorer 4.0
Photocopier Adobe Acrobat 3.01
Ghost Pro 5.0
Excellent personal and professional references provided upon request.
Brookhaven Medical Transcription Job