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Stephanie Robinson
1509 Rainer Road
Brookhaven, PA 19015
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    Transcription Resume

    Stephanie M. Robinson

    1509 Rainer Road

    Brookhaven, PA 19015

    (610) 876-9820




    To perform a range of administrative, secretarial and clerical functions within a medical setting, resulting in an efficiently operating department.




    University of Pennsylvania Hospital, Phila. PA                                             January 2005- Present


    Administrative Assistant

    Transcribe dictation relating to patient information, medical history, and physical examinations.  Schedule new patient appointments using IDX scheduling.  Answer telephone for physician.  Schedule surgery and Pre-Admission Testing for patients.  Maintain calendar for physician.  Obtained authorizations for patient’s surgeries.  Maintain surgery log.  Order supplies for department.


    RMH Physician Services, Media, PA                                                              October 2001- May 2003


    Medical Secretary

    Typed medical reports for Director of Physician Services.  Scheduled meetings, assisted with billing for physicians.  Ordered all supplies for department.  Set up in-services for employees in the department.  Typed monthly reports for physicians.  Typed emergency room reports to get insurance information for physicians.  Answered telephone for entire Physician Service Department.  Maintained Policy & Procedure Manual.  Credentialing and re-credentialing for physicians.


    Surgical Care Associates, Springfield, PA                                                   September 2000- February 2001


    Medical Secretary

    Heavy contact with the public.  Scheduled appointments for a four-physician general surgeon practice.  Performed a variety of clerical duties, such as photocopying, distribution of mail, charting of medical records. Heavy telephone contact.


    Mercy Fitzgerald Hospital, Darby, PA                                                            August 1992- August 2000


    Medical Secretary

    Transcribed dictation relating to patient information, medical histories, physical examinations, discharges and other special notes involving a wide variety of medical terminology.  Typed medical reports from rough draft, copy or tape.  Typed and proofed correspondence, memoranda, proposals, technical papers, manuscripts, and related materials for supervisor or department staff as requested.  Obtained authorizations and pre-authorizations for patient care services.  Scheduled appointments and monthly meetings with ancillary departments or other care providers as needed.  Maintained calendar for supervisor.  Investigated, verified and processed insurance forms and maintained logs through companies.  Organized and coordinated physician billing functions, including data collection, billing verification, and problem solving.  Created and maintained charts, graphs, spreadsheets, and databases on a personal computer.  Answered telephone, routed callers, took messages and provided routine information to patients and/or staff.  Provided assistance in day-to-day administration of department in accordance with hospital policy and procedures.  Oversaw equipment and office supply inventories and initiated and/or approved service request and supply orders.





    Stephanie Robinson

    Page Two


    Community Action Agency of Delaware County, Media, PA      June 1988- October 1991



    Typed letters, memoranda, proposals.  Assisted in accounting, attended meetings and prepared minutes, heavy public contact.





    The Chubb Institute                                                                                            February 2001- July 2001

    Springfield, PA                                                                                                     Diploma Technical Support


    National Education Center                                                                                November 1991- June 1992

    Philadelphia, PA                                                                                                   Certificate Medical Office Mgmt.


    University of Pennsylvania Hospital                                                                March 2005

    Philadelphia, PA                                                                                                   Certificate IDX Scheduling





    Answer Telephone                              Read handwritten text                         Transcribe dictated documents

    Balance Figures                                    Gather and input data                          Use computerized spreadsheets

    Compose Letters                                  Communicate effectively                    Use computerized packages

    Compute Totals                                    with others                                            to prepare graphics

    Coordinate meetings                           Establish and maintain                        Verify calculations

    Draft documents                                  filing systems                                       Compose memorandums

    Edit documents                                    Research information                          Arrange Travel

    Edit statistical reports                         Schedule appointments


    Hardware:                                             Software:                                               Other Skills:

    Personal Computer                              Office 2000                                            Typewriter Speed:  75 WPM

    Word Processor                                   MS Word 2000                                     Oversee department in

    Dictation Equipment                            MS Excel 2000                                       Supervisor’s absence

    Typewriter                                             MS PowerPoint 2000                           Installation and Configuration

    Adding Machine                                  MS Outlook 2000                 Novell Networking Essentials

    Calculator                                              MS Access 2000                                  Windows NT Workstation 4.0

    Fax Machine                                         MS Internet Explorer 4.0

    Photocopier                                          Adobe Acrobat 3.01

                                                                    Ghost Pro 5.0




    Excellent personal and professional references provided upon request.


    Brookhaven Medical Transcription Job

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